The employee experience begins well before they get here – let’s make it memorable.
Your new hire has accepted the offer. Their excitement level is as high as it will ever get. Are you prepared to capitalize on this moment and lean into creating an exemplary experience that increases the likelihood of retention?
The onboarding experience begins before the employee starts. Sometimes called preboarding, this period of time may include new hire paperwork and emails or calls from their manager preparing for their start date. This is a very important time to solidify their decision by showing that you’re excited and prepared for them to start.
Best Practices
- Set calendar reminders to call and email your new hire throughout their preboarding period. Many new hires may still be receiving recruitment calls; it’s important to keep them engaged.
- Create an onboarding checklist to ensure you have everything your new hire needs on their first day.
- Schedule intentional check-in meetings with your new hire their first week, month, and 90 days.
From day 1 you will begin to orient your new employee to the business. Introductions, lunches, and tours help ease the discomfort of a new and unfamiliar place. A standardized orientation training plan can ensure the employee is aware of company policies, team and manager expectations, and planned trainings to come.
Onboarding is essential to showing your new hire that you were prepared for them to start, have a plan to help them be set up for success, and will support them along the way.
